Frequently asked questions

To create an account, you just need to click the "Register" button in the top left corner of the page and enter all the required information. After that, we will send you an email with a link to confirm your email address. Once everything is completed, your account will be fully activated.

The fastest way to create a new password is to click the "Forgot Password?" link. After that, we will send you an email with a new link. Then you can enter a new password for your casino account. You can also contact our support via live chat or send us an email. We are happy to help you!

Of course. Fair play is as important to us as building trustworthy, long-term relationships with our clients. Therefore, the results of most of the games we offer are verifiable. This means that all game results are not manipulated and can be verified by the player. Additionally, we fully guarantee that all games are fair, as we have obtained a license from Curacao, and our games have certified RNGs.

To create an account, you just need to click the "Register" button in the top left corner of the page and enter all the required information. After that, we will send you an email with a link to confirm your email address. Once everything is completed, your account will be fully activated.

The fastest way to create a new password is to click the "Forgot Password?" link. After that, we will send you an email with a new link. Then you can enter a new password for your casino account. You can also contact our support via live chat or send us an email. We are happy to help you!

Please contact our support via live chat or send an email to the address provided on the site, and we will resolve this issue for you.

No, unfortunately, it is not possible to change the email address.

Unfortunately, you are only allowed to create one account from one computer/IP/address.

Simply go to your profile, click on the "Add Currency" button, and then select the desired currency from the dropdown menu.

Once you have added the desired currency (see the previous question), go to your profile and click the "Select" button next to the currency you want to activate.

Currently, we accept deposits and withdrawals in USD, EUR, CAD, NOK, RUB, JPY, BTC, BCH, LTC, ETH, AUD, NZD, and DOG currencies.

You won’t need to wait at all. Deposits are processed, and the balance is updated instantly. This means you can start playing right away.

Some transactions will be free, but others may require a small fee, which depends on the selected currency and payment system. For more detailed information, please visit our "Payments" page.

The minimum deposit amount is 1000 RUB. The minimum withdrawal amount is 1000 RUB. For more detailed information, please visit our "Payments" page.

Our goal is always to process withdrawals immediately. Over 90% of payments are processed this way, but this also depends on the payment system you used to deposit. The average time to process a withdrawal is 30 minutes. For more information about the time required to process withdrawals, please visit our "Payments" page.

Your first step should be to check if your transaction was successfully completed. You can easily verify this by visiting the BlockChain.info website. If so, please contact our support, and we will resolve this issue as quickly as possible.

Bonuses are additional funds that can be added to your account. This gives you certain advantages and increases your chances of winning big. The amount of the bonus can vary. All players must wager the bonus amount before they can withdraw it.

Go to the "Bonuses" page. There you can find your active bonus and the current wagering amount. If you need assistance, please contact us via the email provided on the site.

Different casino games contribute differently to meeting the wagering requirements. For complete information, please check the bonus terms page.

The wagering amounts for bonuses can vary depending on the promotion. For complete information, please check the relevant bonus terms page.

Of course. Fair play is as important to us as building trustworthy, long-term relationships with our clients. Therefore, the results of most of the games we offer are verifiable. This means that all game results are not manipulated and can be verified by the player. Additionally, we fully guarantee that all games are fair, as we have obtained a license from Curacao, and our games have certified RNGs.

Yes, you can. You don’t need to spend real money to test the games. In our online casino, you can play in test mode and familiarize yourself with our extensive game collection to find out which one you like the most.

In most cases, you can re-enter the game and start from where you left off last time. If this does not happen, the round will be completed on the server. This can happen even if your computer freezes or your internet connection is lost. All winnings will be credited to your account as usual.

To play in our casino, your computer must have the latest version of Java and Flash installed. You can download Java for free here: http://java.com/; and Flash here: http://get.adobe.com/flashplayer/. If nothing changes, this may indicate that your internet connection is interrupted. Additionally, in such cases, we recommend clearing the cache or cookies, restarting the browser and/or PC, and trying everything again. Finally, if this doesn’t help, please contact our support. We will resolve all issues as quickly as possible.

A screenshot is a picture of what is currently displayed on your screen. The image will be saved as a file on your computer, which you can then attach to emails sent to our support team. To take a screenshot on Windows, follow these steps: Step 1: Ensure that the content you want to screenshot is on the screen. Close or minimize any other windows that might interfere with the image. Step 2: Press the "Print Screen" button. It is usually located on the right side of the keyboard. Step 3: Open the "Paint" or "Word" application and press Ctrl + V to paste the image. You can also select the "Paste" option from the "Edit" menu. You will then see the image you captured in the document. Step 4: Save the file to your computer with a name that is easy to find. We recommend saving it to the desktop. Step 5: Attach this file to an email, including any additional information about the error. To take a screenshot on Mac, follow these steps: Step 1: Ensure that the content you want to screenshot is on the screen. Close or minimize any other windows that might interfere with the image. Step 2: Press Shift + CMD + 4, then press the spacebar to activate the camera. Click the mouse to take a picture of the current screen image. The image will automatically be saved to the desktop with the date and time. Step 3: Attach this file to an email sent to us, including any additional information about the error.